We have had several clients request that we offer this type of service since they have either worked with someone previously or they knew of others who were getting this service from their tax preparers.

Additionally, some clients get surprised when they receive an invoice for services we provided over and above their tax preparation. They thought these additional services were included in our tax preparation fee.

In light of both of these situations and in order to not increase our prices across the board, we have decided to offer our clients an alternative option:

Client Care Packages will act like an insurance policy for our clients. With one of these options, you know that certain tax situations through the year are pre-covered. Not everyone will feel a need for this additional service, but we believe it is important to offer it to those who prefer a safety net.

Some clients’ tax returns are straightforward – for example, they have just one W2. Their chances of getting a letter from the IRS, State, or City (or even changing jobs and needing help with a W4) are pretty slim. Most of these clients will probably have no need for one of these packages. Those who have complicated returns and more frequent life changes are the most likely to find these packages beneficial.

We are not here to give a hard sell and pressure you to purchase any of these packages. They are optional. Everyone must evaluate for themselves if a package is right for them and their needs.

As always, our commitment is to continue to offer our clients awesome customer service, complete their taxes accurately in a timely manner, and at a reasonable price. We believe this product will help with that commitment.

Thank you for choosing Maceyko Inc. as your tax preparer.
Lea Maceyko, CPA